https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Can-Positive-feedback-from-buyer-be-removed/qaa-p/5288554#M447206 Negative Comments on Positives are not allowed, you could ask Ebay to remove it. <P><BR /> However it would be simpler for you to leave a follow up comment, as in any case once the Feedback is off the page it will not stand out.</P> Wed, 22 Mar 2017 10:20:16 GMT john1297576 2017-03-22T10:20:16Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Can-Positive-feedback-from-buyer-be-removed/qaq-p/5288548 <P>Hi<BR />We received a positive review but a negative comment. (states item not the right colour : ie item not as described.</P><P>I contacted the buyer to apologise and they stated, <STRONG>Sorry that message was sent by mistake. Your sample was gorgeous xx thanks so much </STRONG></P><P>&nbsp;</P><P>I have had negative feedback left by mistake removed in the past (directly by Ebay) and have also used the Feedback Revision Button but am i right in thinking Ebay wont remove a positive review even though the buyer left the comment in error</P><P><BR />Ive asked the buyer to leave a follow-up message is that about all i can do?</P><P>Thanks experts!</P><P>Andy</P> Wed, 22 Mar 2017 10:17:28 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Can-Positive-feedback-from-buyer-be-removed/qaq-p/5288548 awindsora9 2017-03-22T10:17:28Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Can-Positive-feedback-from-buyer-be-removed/qaa-p/5288554#M447206 Negative Comments on Positives are not allowed, you could ask Ebay to remove it. <P><BR /> However it would be simpler for you to leave a follow up comment, as in any case once the Feedback is off the page it will not stand out.</P> Wed, 22 Mar 2017 10:20:16 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Can-Positive-feedback-from-buyer-be-removed/qaa-p/5288554#M447206 john1297576 2017-03-22T10:20:16Z