Question Re: cancelling my order in Member To Member Support DO NOT DELETE

cancelling my order

lillyflower30 — Tue, 13 Oct 2015 19:48:12 GMT

Hi my daughter has won a bid on an iphone 6 using my account without my permission, she is 14 years old and not happy. I will not be paying for an item i have not purchased myself.I have sent 3 messages to the buyer and explaining what happened but they have reported it to you, can thius be sorted out asap please. i have always paid for items and been a good seller in the past

kind regards

lisa pearce

Re: cancelling my order

thisisabrandname — Tue, 13 Oct 2015 19:50:06 GMT

Your daughter, your problem.

Either pay for the item or get a non payment strike.

Re: cancelling my order

Anonymous — Tue, 13 Oct 2015 20:34:15 GMT

Hello

Your account is your responsibility thus the question is how did your daughter log into your account then submit the bid then confirm the bid ?

So seller will open an un-paid item case against you to get his/her FVF fees refunded & rightly so it seems & if you then do not pay within 4 days of the case being opened, then you will receive a strike against your account.

You won 2 Iphones on the 11/10/15 as an auction & the other one as a "best offer " on the 12/10/15 so it was not your daughter that bid on them but you really as how can your daughter of 14 bids for 2 Iphones then wants to cancel one of the transaction = mind boggling ?

One does not do too much damage, but get another one & you will not be able to buy on a lot of items.

The best thing to do is to pay for item then sell the item on yourself.

I bid I win I pay = the buyer

Hope this helps also

Re: cancelling my order

ianwhorlow — Tue, 13 Oct 2015 20:18:24 GMT

You purchased one at auction bid on at 10.48 on 11th Oct for £375 and then purchased one for best offer at 7.34 on 12th Oct for £310. Im guessing it is the first more expensive one you want to cancel?