https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/goods-not-received/qaa-p/5099345#M345045 <P>She should be able to refund through the Resolution Centre</P> <P>&nbsp;</P> <P>She wont be able to do it through paypal if the money is on hold she has to ring paypal and ask them to release it.</P> <P>If she does it through the resolution centre she gets her final value fees back straight away</P> <P>&nbsp;</P> Fri, 11 Nov 2016 21:32:25 GMT redwick1 2016-11-11T21:32:25Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/goods-not-received/qaq-p/5099282 Hi, the seller has been back in contact and told me she tried to action a refund for me today but it won't let here do it. Is this because I have opened a case?? Fri, 11 Nov 2016 21:03:33 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/goods-not-received/qaq-p/5099282 nicochad 2016-11-11T21:03:33Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/goods-not-received/qaa-p/5099345#M345045 <P>She should be able to refund through the Resolution Centre</P> <P>&nbsp;</P> <P>She wont be able to do it through paypal if the money is on hold she has to ring paypal and ask them to release it.</P> <P>If she does it through the resolution centre she gets her final value fees back straight away</P> <P>&nbsp;</P> Fri, 11 Nov 2016 21:32:25 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/goods-not-received/qaa-p/5099345#M345045 redwick1 2016-11-11T21:32:25Z