Question Re: Never received my refund in Member To Member Support DO NOT DELETE

Never received my refund

fishe_lia — Sat, 19 Sep 2015 12:02:11 GMT

very angry at the fact I bought an item on the 5th of august, the seller then cancelled selling the item to me as he had already sold it somewhere else, I have not yet recieved my refund after a month and a bit, really lost all respect for ebay as the customer service has been dreadful, I phone up and it was like speaking to a brick wall that put you on hold every second minute

Re: Never received my refund

norseway53 — Sat, 19 Sep 2015 12:04:50 GMT

Hi, provided that you don't have an open eBay case, just log into Paypal and open a case for item not received. Escalate to Paypal within a max of 20 days and don't let yourself be talked into closing the case - you won't be able to reopen it.

These community boards are manned most of the day so do come back if you run into any more problems or just want a bit of advice.

Re: Never received my refund

siennagoldmgf — Sat, 19 Sep 2015 12:05:32 GMT

Did you not open a item not received case? It's no good talking to CS they are useless.

To late to open acase in ebay but you still have time in paypal.