Question Re: POSTAGE OVER CHARGING / PROFITEERING in Member To Member Support DO NOT DELETE

POSTAGE OVER CHARGING / PROFITEERING

samostandt — Sun, 13 Sep 2015 17:53:27 GMT

I am in receipt of a parcel where the seller charged £5 for postage but the postage cost was £2.80.

On the advice of ebay customer services I have issued a paypay invoice, as profiteering on postage is a clear breach of ebay rules and gave a time limit to settle, which is now up.

What next?

Re: POSTAGE OVER CHARGING / PROFITEERING

thisisabrandname — Sun, 13 Sep 2015 17:55:56 GMT

Ebay CS are getting stranger by the minute if they told you to send the seller an invoice for the P&P that you feel you over paid!

P&P is more than the cost of the stamp,

it covers the stamp price, the packaging materials, the time taken to package the item and ebays fees on the P&P amount.

When you bid or buy now you are agreeing to the price the seller is charging to get the item to you safely, you cannot complain afterwards.

Re: POSTAGE OVER CHARGING / PROFITEERING

red_magpie — Sun, 13 Sep 2015 18:09:16 GMT

We don't know what you have bought or how much would have been involved in packing it.

If it was properly packed I think you would agree that say £1.50 to cover the cost of time and materials wouldn't have been unreasonable?

That brings the actual cost to £4.30. Add 15% to cover eBay and PayPal's combined fees on the p&p and you're up to £4.95.

Where is the overcharging and profiteering you're complaining about?

I like the way that eBay told you that profiteering on postage was a breach of eBay's rules. That doesn't apply to eBay's own, entirely unearned 11% fee on p&p, I presume!