https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-not-as-described/qaa-p/4934023#M248287 <P>OPen a not as described dispute at the bottom of the page in the Resolution Centre</P> <P>The seller needs to send you a pre paid label for the return</P> <P>If they dont then ebay should when you escalate the dispute after 8 days of opening it</P> <P>MAke sure it goes back tracked and the tracking is in the dispute</P> <P>&nbsp;</P> <P>Why want to keep an item that is damaged</P> Mon, 25 Jul 2016 21:38:32 GMT redwick1 2016-07-25T21:38:32Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-not-as-described/qaq-p/4934010 Purchased an item that clearly said<BR />Clean and undamaged<BR />The item had obviously been glued because of crack<BR /><BR />I want the item but feel hacked off that i have been lied too<BR /><BR /> Mon, 25 Jul 2016 21:21:00 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-not-as-described/qaq-p/4934010 madeat136 2016-07-25T21:21:00Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-not-as-described/qaa-p/4934023#M248287 <P>OPen a not as described dispute at the bottom of the page in the Resolution Centre</P> <P>The seller needs to send you a pre paid label for the return</P> <P>If they dont then ebay should when you escalate the dispute after 8 days of opening it</P> <P>MAke sure it goes back tracked and the tracking is in the dispute</P> <P>&nbsp;</P> <P>Why want to keep an item that is damaged</P> Mon, 25 Jul 2016 21:38:32 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-not-as-described/qaa-p/4934023#M248287 redwick1 2016-07-25T21:38:32Z