https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Damaged-item-from-china/qaa-p/4880827#M217636 Yes, to get a refund you will need to return by tracked mail to China.<P><BR /> Even then you will struggle. Buying from China may be cheap, but the hassle makes it not worth while.</P><P><BR /> Remember to leave Negative FB, they usually play for time so that you are out of time. They will promise anything to get a Negative Removed, BUT don't unless you have received the refund, even then I would not change FB.</P> Fri, 17 Jun 2016 13:30:31 GMT john1297576 2016-06-17T13:30:31Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Damaged-item-from-china/qaq-p/4880820 Do I have to return a damaged it to China when iv sent them photos? They are trying everything possible not to replace the item offering 5p compensation!! It's a brooch for my bridesmaids wrist corsage. Fri, 17 Jun 2016 13:26:00 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Damaged-item-from-china/qaq-p/4880820 shell221185 2016-06-17T13:26:00Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Damaged-item-from-china/qaa-p/4880827#M217636 Yes, to get a refund you will need to return by tracked mail to China.<P><BR /> Even then you will struggle. Buying from China may be cheap, but the hassle makes it not worth while.</P><P><BR /> Remember to leave Negative FB, they usually play for time so that you are out of time. They will promise anything to get a Negative Removed, BUT don't unless you have received the refund, even then I would not change FB.</P> Fri, 17 Jun 2016 13:30:31 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Damaged-item-from-china/qaa-p/4880827#M217636 john1297576 2016-06-17T13:30:31Z