https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund-postage-payment/qaa-p/7035999#M1296147 <P>Open a case in <A href="https://resolutioncentre.ebay.co.uk/" target="_self">Resolution Centre</A> for item not as described,as long as seller is in UK they will have to supply prepaid return label,escalate to eBay after 3 days if no satisfaction.</P> Wed, 28 Jul 2021 22:29:21 GMT 61stephenuk 2021-07-28T22:29:21Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund-postage-payment/qaq-p/7035985 <P>Hi, hope you can help me. I've received an item that doesn't match the description. The seller doesn't want to pay for my refund postage. what should I do? Thank you for your help in advance.</P><P>&nbsp;</P><P>Kat</P> Wed, 28 Jul 2021 21:49:31 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund-postage-payment/qaq-p/7035985 kowal-5885 2021-07-28T21:49:31Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund-postage-payment/qaa-p/7035999#M1296147 <P>Open a case in <A href="https://resolutioncentre.ebay.co.uk/" target="_self">Resolution Centre</A> for item not as described,as long as seller is in UK they will have to supply prepaid return label,escalate to eBay after 3 days if no satisfaction.</P> Wed, 28 Jul 2021 22:29:21 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund-postage-payment/qaa-p/7035999#M1296147 61stephenuk 2021-07-28T22:29:21Z