https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Missing-item/qaa-p/7035625#M1295980 <P>Here we are open a case in the Resolution Centre,&nbsp; for item not received.</P> <P>&nbsp;</P> <P><A href="https://resolutioncentre.ebay.co.uk" target="_blank">https://resolutioncentre.ebay.co.uk</A></P> <P>&nbsp;</P> <P>It gives the seller 3 days to refund you,&nbsp; if they do not,&nbsp; escalate on day 4 and eBay step in and fully refund you.</P> Wed, 28 Jul 2021 16:10:00 GMT tressygirl 2021-07-28T16:10:00Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Missing-item/qaq-p/7035623 <P>Ordered a item which shows as being delivered but I did not receive it. I have co tasted the seller who suggested I open a case but following the instruction when you press on more actions it only give me the option to contact the seller which I already have can someone advise how I can start a claim for eBay to step in</P><P>&nbsp;</P><P>thanks in advance&nbsp;</P> Wed, 28 Jul 2021 16:08:29 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Missing-item/qaq-p/7035623 kil055 2021-07-28T16:08:29Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Missing-item/qaa-p/7035625#M1295980 <P>Here we are open a case in the Resolution Centre,&nbsp; for item not received.</P> <P>&nbsp;</P> <P><A href="https://resolutioncentre.ebay.co.uk" target="_blank">https://resolutioncentre.ebay.co.uk</A></P> <P>&nbsp;</P> <P>It gives the seller 3 days to refund you,&nbsp; if they do not,&nbsp; escalate on day 4 and eBay step in and fully refund you.</P> Wed, 28 Jul 2021 16:10:00 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Missing-item/qaa-p/7035625#M1295980 tressygirl 2021-07-28T16:10:00Z