https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund/qaa-p/7035453#M1295901 <P>It does say that you accepted.&nbsp; If seller will not accept this then escalate the case as ebay say "ask us to step in" if refund not received.&nbsp;</P> <P>&nbsp;</P> <P>Bear in mind that refunds go back to source and in most cases take time, BUT the Paid Symbol against the item should indicate if a refund is in progress.</P> <P>&nbsp;</P> Wed, 28 Jul 2021 12:43:36 GMT john1297576 2021-07-28T12:43:36Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund/qaq-p/7035431 <P>Seller offers partial refund&nbsp; and I accepted. This shows in returns page however seller insists I have to accept&nbsp; this which I have. !</P><P>No ebay tab to escalate how do I do this.&nbsp;</P><P>Thanks</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20210727-125435_eBay.jpg" style="width: 720px;"><img src="https://community.ebay.co.uk/t5/image/serverpage/image-id/94830iE1DB9DC496F19E99/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20210727-125435_eBay.jpg" alt="Screenshot_20210727-125435_eBay.jpg" /></span></P><P> </P> Wed, 28 Jul 2021 12:02:53 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund/qaq-p/7035431 io-360 2021-07-28T12:02:53Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund/qaa-p/7035453#M1295901 <P>It does say that you accepted.&nbsp; If seller will not accept this then escalate the case as ebay say "ask us to step in" if refund not received.&nbsp;</P> <P>&nbsp;</P> <P>Bear in mind that refunds go back to source and in most cases take time, BUT the Paid Symbol against the item should indicate if a refund is in progress.</P> <P>&nbsp;</P> Wed, 28 Jul 2021 12:43:36 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund/qaa-p/7035453#M1295901 john1297576 2021-07-28T12:43:36Z