Question Re: Login details have stopped working in Member To Member Support DO NOT DELETE

Login details have stopped working

Anonymous — Tue, 27 Jul 2021 10:10:35 GMT

HI there,

For some reason, my ebay account is no longer recognising my email address or ebay login name... I can't reset anything and can't seem to find a phone number that gets me through to an actual person. I accessed an automated chat which advised me to open a new ebay account, but wont this mean I lose all of my past trading history and reputation? I've had the account since 2011 and have never had any problems...?

Re: Login details have stopped working

pixiesen2012 — Tue, 27 Jul 2021 10:13:33 GMT

the account you are currently using hasn't been used, you must have another account you have been using,

log out of this one and log back in using your normal ID and password

Re: Login details have stopped working

Anonymous — Tue, 27 Jul 2021 10:42:48 GMT

This is the problem, I can't log into the ebay account that I use..?

Kind Regards

PLEASE NOTE*****WE ARE CLOSED FOR SUMMER LEAVE ON THURSDAY 29TH AND FRIDAY 30TH JULY 2021 & FROM FRIDAY 20TH - TUESDAY 31ST AUGUST 2021 INCLUSIVELY.****

PLEASE NOTE OUR NEW EMAIL ADDRESS info@2emmetechnology.co.uk FOR FUTURE CORRESPONDENCE.
[2emmeT_logo2]
The General Data Protection Regulation (GDPR) comes/came into force in the UK on Friday 25th May.

We only keep your business contact details such as email addresses, your name address and phone number. This information is never issued to any third parties. We use your data for legitimate business reasons only.

Your Right to Object.
At any time, you can request to see the data that we hold on you and you can request for all data to be removed. This is known as the 'right to object', 'right to erasure' or the 'right to be forgotten'. Either of these requests, must be in writing and will be actioned within 28 days by us.

If you are happy for us to continue to hold contact data on you and your business, please could you reply to this email 'authorising' us to do so.

Should you object and wish for your data to be removed please reply 'right to be forgotten', where we will delete all contact records as applicable.

If you have any questions relating to GDPR and the data we hold, please do contact us either by phone or email to discuss the matter further.

Re: Login details have stopped working

fargvs — Tue, 27 Jul 2021 11:02:14 GMT

''This is the problem, I can't log into the ebay account that I use..?''

Looks like you have opened a new account by accident ?... suggest a check here >

Using a PC/Laptop >> Log out completely, restart and login through the eBay Home Page using your previous/usual Username or email address and password to see if you can manage to retrieve and

restore your 2011 original account ? ... known to happen if you use Apple, Google or Facebook login options which are reported as opening new 'cloned' accounts with corrupted, missing and inaccurate details.

https://www.ebay.co.uk/help/account/changing-account-settings/closing-account-deleting-data?id=4199&...

https://www.ebay.co.uk/help/contact_us?id=4042&st=10