Question Re: bit worried about postal address any advice please? in Member To Member Support DO NOT DELETE

bit worried about postal address any advice please?

hjvintage — Thu, 22 Jul 2021 09:07:52 GMT

Just sold a fairly high value LV bag for £568. This is not the first time I've sold it...in fact its the 3rd...for some reason this items seems to have attracted a lot of timewasters.

1st was to someone in Australia who didn't wan to pay the customs.

2nd to someone in UK who made offer only to ask for 2 weeks to pay when I accepted it. I wouldn't have minded but their address was a petrol station and they had 0 feedback. So not much for me to go on.

3rd and this is my latest sale and question....top bidder who bid within 1 sec of me listing item and then out bid other intrested parties. They have low feedback and have only been a member since March 2021. Obviosuly everyone has to start somewhere so can't really stress too much about the low feedback. More worried about the postal address which just says Charity Shop its not a ECP address. If they pay and I post tracked delivery to a shop and not a home address will I still be insured if something goes wrong ? I'm feeling bit nervous and not sure wether this is a known eBay loop ? I mean if they work in the shop what if it's not their signature? could be on their lunch break and someone else signs for it on the other hand I used to run a shop and deliveries to there were often easier as no waiting at home. Any advice on how I can be sure I'm covered would be brilliant thank you

Re: bit worried about postal address any advice please?

plpmr — Thu, 22 Jul 2021 09:33:58 GMT

Each and every time you should follow the unpaid procedure and cancel on day 5 as buyer did not pay -

https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=12&pos=1&query=Resolving%20unpaid%20items%20with%20buyers&intent=unpaids&context=unavailable&docId=HELP1091

Re: bit worried about postal address any advice please?

hjvintage — Thu, 22 Jul 2021 10:16:49 GMT

thank you....yes I followed advice from ebay in regards to cancelling
transaction for the previous sales but was more worried about this sale and
the postal address being a shop. As it's a fairly high price sale and not
going to a home address.
Am I covered if someone other than the buyer signs for the item at a
business address ? If the buyer had solid feedback it would give me some
reassurance but obviously if they won they won and i will post the item
just want to make sure I follow correct rules on that.
really grateful for advice if you know more.
thanks

Re: bit worried about postal address any advice please?

**peaseblossom** — Thu, 22 Jul 2021 10:22:41 GMT

You should be covered if the tracking shows delivery regardless of who signs for it but seller protection on ebay is not 100% so if you're worried you can cancel using the reason "something wrong with buyer's address". If they've paid the refund will be issued automatically.