Question Re: Bogus Seller? in Member To Member Support DO NOT DELETE

Bogus Seller?

alectrench — Tue, 20 Jul 2021 23:39:50 GMT

Hello!

I've just purchased an item from a new seller, who, I've just discovered, has been removed from ebay! Clearly, there must've been something concerning about the seller in order for ebay to remove them from the site!

I'd just like to know, please, it anybody else has had this problem, and whether they received a refund if their item didn't turn up?

Not sure whether I should cancel the order immediately or wait a few weeks to see if the item is delivered!

(I paid by credit card via PayPal)

Many thanks in advance!

A.T.

Re: Bogus Seller?

ruby*tuesday — Wed, 21 Jul 2021 03:16:18 GMT

Buyers cannot Cancel. They can only send a Cancellation Request to the Seller. You are covered by PayPal. If you don't Receive the Item within 10 days. Log into PayPal and find Resolve a problem down the left hand side and open a Case for Item Not Received. Add in the Notes that Ebay have Removed the Seller. Escalate the Case after 2 days but before 20 days.

Re: Bogus Seller?

alectrench — Wed, 21 Jul 2021 21:50:57 GMT

Hello, Ruby! Many thanks for your input. There's now a tracking number, so the item might be delivered after all! (I've never had this experience before as a buyer, however!) Thanks again and all the best! A.T.