Misleading advert

beaubyeden — Wed, 21 Jul 2021 20:47:26 GMT

Hi there,

Advice please....

Bought a horsebix trailer by seeing the advert on eBay. Advert was very misleading and didn't highlight the faults it had.

He didn't want to use PayPal so I paid deposit via bank transfer and then remainder when I picked it up.

So technically not bought "through" I'm guessing?? Trouble is it was his advert on eBay that led me to buy it.

Since getting it home I've had it inspected and it's a write off. Dangerous to even tow which is actually illegal to sell in the condition he did.

Question is, will eBay do anything? I can't even find a phone number or email that works anymore, it's all changed and has to be linked to an item.

Any advice please? Also any email or phone numbers that still work?

Thanks all.

Re: Misleading advert

*guinevere* — Wed, 21 Jul 2021 20:55:12 GMT

Sorry but paying cash removes your eligibility to use the ebay mone back guarantee, so ebay won't help you \i'm afraid.

If you did an 'off ebay' deal then the sale is between you and your seller. Again ebay won't get involved,

If there is a lot of money involved it may be worth your while contacting CAB to see if you have any consumer rights, but these would only apply if your seller was a UK business.

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Misleading advert

Re: Misleading advert