Question Re: BASSETTS SHERBURTS LEMON ARE CHAGING OVER THE TOP FOR... in Member To Member Support DO NOT DELETE

BASSETTS SHERBURTS LEMON ARE CHAGING OVER THE TOP FOR THEM AS YOU CAN BUY THEM FOR 90 PENCE A PACKET

dudlecurti_0 — Wed, 21 Jul 2021 17:22:14 GMT

AS I ORDER I KL BAGS NOT 192 G SO I WOULD LIKE TO SEND THEM BACK FOR FREE BACK TO BASSETTS ORB THEY CAN SEND ME THE 1K BAGS AS I ORDER OR I WILL NOT SEND THEM BACK FOR NEAR ON £4 POSTAGE AS THEY SHOULD OF BEEN WEDDING PACKS ORBARE THEY JUST LIKE RIPPING PEPOEL OFF AS I CAN BUY THEM IN ASDA FOR 90 PENCE A BAG ???

Re: BASSETTS SHERBURTS LEMON ARE CHAGING OVER THE TOP FOR...

redwick1 — Wed, 21 Jul 2021 17:23:48 GMT

If the items are not what you ordered then you use the resolution centre at the bottom of the page.

Open a not as described dispute at the bottom of the page under Resolution Centre.

Escalate it after a full 3 days of opening the dispute.

The seller needs to send a pre paid label for the return.

If they dont then ebay should when you escalate the dispute.

Make sure it goes back tracked and that the tracking is in the dispute.

You have 30 days from the day of delivery to open a dispute in ebay

Read up on the Ebay money back guarantee

https://www.ebay.co.uk/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210

Re: BASSETTS SHERBURTS LEMON ARE CHAGING OVER THE TOP FOR...

arkwebus — Wed, 21 Jul 2021 17:27:12 GMT

While I have difficulty getting the sense [do not type in capitals] all you have to do is open a "not as described case" in the resolution centre [link at bottom of most pages and bottom right on these pages]

The seller will send you a label to refund. pack it up carefully and send off. It ha tracking and when delivered back will be refunded. If the seller does not send the label then escalate after 3 full business days to ebay through the case.

No discussion with seller or with ebay; just the case

@dudlecurti_0

Re: BASSETTS SHERBURTS LEMON ARE CHAGING OVER THE TOP FOR...

plpmr — Wed, 21 Jul 2021 18:00:09 GMT

if you can purchase cheaper elsewhere that's nothing to do with the seller or eBay.