https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Seller-and-Hermes/qaa-p/7028689#M1292736 <P>If the item shows as delivered then there is nothing ebay will do</P> <P>They will always go with the seller if it says Delivered</P> <P>Your problem is with Hermes&nbsp;</P> <P>You need to contact them and ask them where your item is</P> <P>Have you check all around outside of your property and with neighbours</P> Wed, 21 Jul 2021 14:51:25 GMT redwick1 2021-07-21T14:51:25Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Seller-and-Hermes/qaq-p/7028684 <P>I cannot find a number for eBay resolution centre.</P><P>Hermes claim they delivered it to household, with no more information.</P><P>Seller says I must go through eBay.</P><P>Goods must have gone to wrong address</P><P>All their&nbsp; instrutions just send me in circles.</P><P>Just need a UK tel No.</P><P>Thanks for helping</P><P>kendes457</P> Wed, 21 Jul 2021 14:48:48 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Seller-and-Hermes/qaq-p/7028684 kendes457 2021-07-21T14:48:48Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Seller-and-Hermes/qaa-p/7028689#M1292736 <P>If the item shows as delivered then there is nothing ebay will do</P> <P>They will always go with the seller if it says Delivered</P> <P>Your problem is with Hermes&nbsp;</P> <P>You need to contact them and ask them where your item is</P> <P>Have you check all around outside of your property and with neighbours</P> Wed, 21 Jul 2021 14:51:25 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Seller-and-Hermes/qaa-p/7028689#M1292736 redwick1 2021-07-21T14:51:25Z