https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Bulk-bag-refund/qaa-p/7027881#M1292344 <P>you shouldn't have refused delivery,</P> <P>&nbsp;</P> <P>you no longer have an item to return, so you can't get a refund</P> Tue, 20 Jul 2021 19:55:27 GMT pixiesen2012 2021-07-20T19:55:27Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Bulk-bag-refund/qaq-p/7027877 <P>Dear community,</P><P>&nbsp;</P><P>I recently ordered a bulk bag (800kg) of a gravel where the seller sent the incorrect size. I refused the bag and it was sent back. I filed a return but they won't refund me as they are saying I still need to send it back even though it's been sent back and this would not be possible with the 4kg maximum postage weight this pays for. I have proof that the bag was returned and called/emailed the sellers but they have not refunded me. I have opened a case but it was closed by the resolution center saying I haven't sent it back as I don't have a tracking number. It is also not letting me appeal this. Is there anything I can do or a number to call to try to resolve the issue?</P> Tue, 20 Jul 2021 19:53:49 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Bulk-bag-refund/qaq-p/7027877 kpur7773 2021-07-20T19:53:49Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Bulk-bag-refund/qaa-p/7027881#M1292344 <P>you shouldn't have refused delivery,</P> <P>&nbsp;</P> <P>you no longer have an item to return, so you can't get a refund</P> Tue, 20 Jul 2021 19:55:27 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Bulk-bag-refund/qaa-p/7027881#M1292344 pixiesen2012 2021-07-20T19:55:27Z