https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Appealing/qaa-p/7023685#M1290351 <P>You cannot appeal beforehand,&nbsp; because cases are&nbsp; all&nbsp; automated,&nbsp; no human contact.</P> <P>&nbsp;</P> <P>So you need to wait for a case to end,&nbsp; and Then appeal ,&nbsp; mustering all the evidence you have,&nbsp; any photos etc,&nbsp; contact eBay and appeal that the buyer has abused their 30 day MBG to gain their refund.</P> Fri, 16 Jul 2021 13:43:12 GMT tressygirl 2021-07-16T13:43:12Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Appealing/qaq-p/7023680 <P>What is the point of appealing an eBay returns decision after you've had</P><P>to pay a full refund to the buyer. Surely you should&nbsp; be appealing beforehand.</P> Fri, 16 Jul 2021 13:39:09 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Appealing/qaq-p/7023680 paninari86 2021-07-16T13:39:09Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Appealing/qaa-p/7023685#M1290351 <P>You cannot appeal beforehand,&nbsp; because cases are&nbsp; all&nbsp; automated,&nbsp; no human contact.</P> <P>&nbsp;</P> <P>So you need to wait for a case to end,&nbsp; and Then appeal ,&nbsp; mustering all the evidence you have,&nbsp; any photos etc,&nbsp; contact eBay and appeal that the buyer has abused their 30 day MBG to gain their refund.</P> Fri, 16 Jul 2021 13:43:12 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Appealing/qaa-p/7023685#M1290351 tressygirl 2021-07-16T13:43:12Z