Item not working

reckless6060 — Fri, 16 Jul 2021 06:03:01 GMT

Item I received doesn't work

Re: Item not working

redwick1 — Fri, 16 Jul 2021 07:02:50 GMT

Open a not as described dispute at the bottom of the page under Resolution Centre.

Escalate it after a full 3 days of opening the dispute.

The seller needs to send a pre paid label for the return.

If they dont then ebay should when you escalate the dispute.

Make sure it goes back tracked and that the tracking is in the dispute.

You have 30 days from the day of delivery to open a dispute in ebay

Read up on the Ebay money back guarantee