Question Re: Refund not received in Member To Member Support DO NOT DELETE

Refund not received

rpriv2000 — Wed, 14 Jul 2021 17:40:55 GMT

I seem to have been duped by a seller who supplied a faulty trail camera. By e-mail he agreed to supply another one for £5.00 postage. That did not work either so I returned both items to his address. I have not received a refund. I have full transcripts of all conversations and record of the delivery. When I try to raise the issue with e-bay I seem to go round in circles.

Any advice welcome. Just being able to contact ebay would help.

Re: Refund not received

**peaseblossom** — Wed, 14 Jul 2021 17:42:18 GMT

If it's within 30 days of original delivery you can start a "not as described" return on the far right of your order in Purchase History. Escalate it after 3 business days.

Re: Refund not received

rpriv2000 — Thu, 15 Jul 2021 08:48:07 GMT

Thanks but it's over 30 days. The exchange of emails spans that time.