Question Re: No contact from 0 feedback members in Member To Member Support DO NOT DELETE

No contact from 0 feedback members

twistthethrottle2014 — Mon, 12 Jul 2021 19:41:14 GMT

Does anyone else have the same problem with people winning an item and then not paying or answering emails.

I swear I've tried to sell a phone 4 times.

I'm just about ready to give up with eBay.

Re: No contact from 0 feedback members

fargvs — Mon, 12 Jul 2021 19:52:50 GMT

No need to chase non payers anymore ! ...

See the recently introduced eBay Auto opened and actioned > Unpaid/Cancel < case process which can be closed after 5 days later to recover the FVF selling fees due and Non payers are given a non payment defect/strike = 'After 5 calendar days, sellers can cancel the transaction using the 'Buyer hasn't paid' reason in Seller Hub'.'

Sellers can also set their Preferences to handle cases manually >

https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=

https://sellercentre.ebay.co.uk/news/2021-march/order-cancellation

https://resolutioncentre.ebay.co.uk/

Re: No contact from 0 feedback members

plpmr — Mon, 12 Jul 2021 20:08:04 GMT

adding to fargvs good advice -

It would be wise to stop leaving non-payers false positives as its serious feedback abuse that can damage your account.

Re: No contact from 0 feedback members

twistthethrottle2014 — Thu, 15 Jul 2021 06:14:02 GMT

**bleep** ate you talking about. I'm the victim here???