Question Re: Cash on collection in Member To Member Support DO NOT DELETE

Cash on collection

jonproart — Mon, 12 Jul 2021 06:41:27 GMT

I recieved a winning bid yesterday on the cash on collection sofa I was selling on eBay. I have been messaged by the eBayer to say that he will (probably) be able to collect it next weekend. Hopefully he will but it sounds a bit vague. I know the rule is payment in two days but how does it work for items like this. Can I tie the buyer down to a deadline after which it is relisted. If so what happens about my fees. Any advice much appreciated.

Re: Cash on collection

tressygirl — Mon, 12 Jul 2021 06:59:24 GMT

It's actually a payment to be made in 4 days now, then the order can be cancelled. eBay do send reminders to pay after 2.

For a collection item it's fair to keep the item for 7 days , before issuing a cancel order, though I can't see why under this new system, you should be able to cancel the item for a non payment after 4 days.

If you're happy with the colletion date, you can politely message this buyer that you will keep this item until the weekend for them.