Question Re: Stolen item in Member To Member Support DO NOT DELETE

Stolen item

molrose1974 — Sat, 10 Jul 2021 20:51:33 GMT

I've had an item delivered but stolen. I put in the 'message to seller' not to leave outside buy Hermes ignored and left outside. I've contacted the seller who just sends me the delivery photo of where it was left.

Re: Stolen item

tobiasd4 — Sat, 10 Jul 2021 21:00:24 GMT

Sorry, but as seller can prove delivery, you won't win any ebay case.

You beef is with Hermes, but they are very difficult to contact.

Try Citizens Advice

Re: Stolen item

molrose1974 — Sun, 11 Jul 2021 07:38:29 GMT

Replacement already on its way. Its the sellers responcibility to get me the product i bought from them. You dont just post it and wash youre hands of it, thats really poor!! Its the sellers customer service, feedback and reputation as a seller, not the couriers.

Get Outlook for Android

Re: Stolen item

tobiasd4 — Sun, 11 Jul 2021 10:06:37 GMT

You are correct as said ebay wont help. Glad seller sorted.