Question Re: canceling an item in Member To Member Support DO NOT DELETE

canceling an item

righteous-women — Sat, 10 Jul 2021 12:35:58 GMT

Hi sorry did not make myself clear.

I am the buyer, already made the payment, then realized that i did not read the description of the listing properly, a mistake was made when buying the goods. And I want to cancel the purchase. The item hasn't been sent as it was a collect option. I haven't heard from the seller since then! thank you for your help.

Re: canceling an item

ruby*tuesday — Sat, 10 Jul 2021 12:38:46 GMT

Send the Seller a Cancellation Request from More Actions. They can Accept or Decline

Re: canceling an item

righteous-women — Sat, 10 Jul 2021 12:42:29 GMT

Ok. What happen if its declined.?
Bad decision happens.

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Re: canceling an item

ruby*tuesday — Sat, 10 Jul 2021 12:59:58 GMT

If you don't Pay you will receive an Unpaid Item Strike on your Account.

Re: canceling an item

pixiesen2012 — Sat, 10 Jul 2021 13:27:51 GMT

sellers don't have to agree to cancel

if they don't agree and send the item you will need to collect it from the collection point

then if the seller is a business you can start a return and pay to return the item to get a refund

if the seller is a private seller you have no right to return