cancel an order

righteous-women — Sat, 10 Jul 2021 11:58:04 GMT

I want to cancel a sale, i have contacted the buyer many times and still haven't heard anything from him.

The item hasn't been sent as it's pick up only. My reason I missed read and missed understood the description.

Thanks Bea

Re: cancel an order

tressygirl — Sat, 10 Jul 2021 12:06:06 GMT

If your buyer has not paid within 4 days, you can now cancel that order stating buyer has not paid, applicable fees will be refunded, the item will be relisted unless you choose it not to relist.

This link will explain the procedure fully.

https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=3&pos=1&query=Resolving%20unpaid%20items%20with%20buyers&intent=unpaid&lucenceai=lucenceai&docId=HELP1091

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cancel an order

Re: cancel an order