https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/How-do-I-contact-ebay-directly/qaa-p/7017420#M1287276 <P>Is all there in the Help Pages. You have 30 days to use the Ebay Money Back Guarantee and open a Case for Item Not As Described. Escalate the Case after 4 days for Ebay to Step in.&nbsp;</P> <P>&nbsp;</P> <P>Nothing you can do if you are passed the 30 days. Neither EBay or PayPal offer any Warranties.</P> Sat, 10 Jul 2021 07:05:19 GMT ruby*tuesday 2021-07-10T07:05:19Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/How-do-I-contact-ebay-directly/qaq-p/7017407 <P>I have an issue with a faulty product.</P><P>I have contacted the seller but he is not very helpful so how can I get directly in touch with ebay to resolve this&nbsp;</P> Sat, 10 Jul 2021 06:33:52 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/How-do-I-contact-ebay-directly/qaq-p/7017407 mombasa27kenya 2021-07-10T06:33:52Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/How-do-I-contact-ebay-directly/qaa-p/7017420#M1287276 <P>Is all there in the Help Pages. You have 30 days to use the Ebay Money Back Guarantee and open a Case for Item Not As Described. Escalate the Case after 4 days for Ebay to Step in.&nbsp;</P> <P>&nbsp;</P> <P>Nothing you can do if you are passed the 30 days. Neither EBay or PayPal offer any Warranties.</P> Sat, 10 Jul 2021 07:05:19 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/How-do-I-contact-ebay-directly/qaa-p/7017420#M1287276 ruby*tuesday 2021-07-10T07:05:19Z