Question Re: Dyson Air Wrap Complete in Member To Member Support DO NOT DELETE

Dyson Air Wrap Complete

mel151266 — Mon, 28 Jun 2021 09:24:45 GMT

I purchased a very expensive Dyson Airwrap Complete through Ebay back in 2019, it stopped working recently so I returned it to Dyson. Today I received an email from Dyson telling me that it is a counterfeit product and that they have destroyed it. Is there anything I can do?

Re: Dyson Air Wrap Complete

tobiasd4 — Mon, 28 Jun 2021 09:29:34 GMT

Ebay won't get involved.

If it was UK business seller & Dyson sent you a letter, contact trading standards,

no doubt Dyson will have done so if they know who seller was.

Re: Dyson Air Wrap Complete

mel151266 — Mon, 28 Jun 2021 09:40:28 GMT

Thank you for your reply, unfortunately I can't even find the item in my purchase history. It was a private seller not a company so I guess it's just £400 down the drain.

Re: Dyson Air Wrap Complete

tobiasd4 — Mon, 28 Jun 2021 09:41:46 GMT

Sorry, looks like you will have to take the loss.