https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/my-item-not-received-case-was-closed-without-resolving-it-why/qaa-p/7003889#M1280360 <P>There is nothing you can do on ebay as you can only open one dispute&nbsp;</P> <P>If it closed then either the seller had tracking showing delivered or you did not go back after a full 3 days and escalate to ebay.&nbsp;<BR />If you paid by paypal then try there but if there is tracking saying delivered you will lose there too</P> <P>You have to go back and escalate as soon as paypal allow but within 20 days</P> Sat, 26 Jun 2021 18:36:24 GMT redwick1 2021-06-26T18:36:24Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/my-item-not-received-case-was-closed-without-resolving-it-why/qaq-p/7003884 <P>ebay have decided to close my case for an&nbsp; not received item without it being resolved and are telling me it can not be re opened seller will not respond what can i do</P><P>&nbsp;</P> Sat, 26 Jun 2021 18:31:10 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/my-item-not-received-case-was-closed-without-resolving-it-why/qaq-p/7003884 dogskickboxer 2021-06-26T18:31:10Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/my-item-not-received-case-was-closed-without-resolving-it-why/qaa-p/7003888#M1280359 <P>When you open a Not Received case you escalate after 3 days,you don't sit back and let it run out of time.</P> <P>&nbsp;</P> <P>If you paid using Paypal, then you can open a Not Received case but you must escalate after 2 days and by day 20,oherwise tat will close as well.</P> <P>&nbsp;</P> <P>If you didn't use Paypal then you will have to contact whatever method of payment you used to sort it out.</P> Sat, 26 Jun 2021 18:35:37 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/my-item-not-received-case-was-closed-without-resolving-it-why/qaa-p/7003888#M1280359 john1297576 2021-06-26T18:35:37Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/my-item-not-received-case-was-closed-without-resolving-it-why/qaa-p/7003889#M1280360 <P>There is nothing you can do on ebay as you can only open one dispute&nbsp;</P> <P>If it closed then either the seller had tracking showing delivered or you did not go back after a full 3 days and escalate to ebay.&nbsp;<BR />If you paid by paypal then try there but if there is tracking saying delivered you will lose there too</P> <P>You have to go back and escalate as soon as paypal allow but within 20 days</P> Sat, 26 Jun 2021 18:36:24 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/my-item-not-received-case-was-closed-without-resolving-it-why/qaa-p/7003889#M1280360 redwick1 2021-06-26T18:36:24Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/my-item-not-received-case-was-closed-without-resolving-it-why/qaa-p/7003892#M1280363 <P><FONT face="comic sans ms,sans-serif" size="5">Two reasons come to mind one is that whatever you may think the seller provided tracking showing a delivery or that you simply ran out of time.&nbsp; You should escalate after 3 full business days.&nbsp;&nbsp;</FONT></P> <P>&nbsp;</P> <P><FONT face="comic sans ms,sans-serif" size="5">You can - if the case is closed - open a similar case with Paypal.&nbsp; Open the case and escalate after 2 and before 20 days</FONT></P> <P>&nbsp;</P> <P><FONT face="comic sans ms,sans-serif" size="5"><a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/5651925">@dogskickboxer</a>&nbsp;</FONT></P> Sat, 26 Jun 2021 18:38:47 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/my-item-not-received-case-was-closed-without-resolving-it-why/qaa-p/7003892#M1280363 arkwebus 2021-06-26T18:38:47Z