https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Order-disappeared-from-purchase-history/qaa-p/6994842#M1275836 <P>This happens when ebay suspend the seller.&nbsp;&nbsp;&nbsp; Iif you paid using Paypal open a "not received" case here:</P> <P><A href="https://www.paypal.com/uk/disputes/" target="_blank">https://www.paypal.com/uk/disputes/</A></P> <P>Escalate it after 2 days and before 20 days.</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 18 Jun 2021 14:52:16 GMT **peaseblossom** 2021-06-18T14:52:16Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Order-disappeared-from-purchase-history/qaq-p/6994815 <P>Hi.&nbsp; I cannot find any help anywhere for an order which has disappeared from my purchase history.&nbsp; The seller helped themselves to the payment but I haven't received the item and there is no trace of the order.&nbsp; Anyone any ideas please.&nbsp; Cheers.&nbsp; S.</P> Fri, 18 Jun 2021 14:31:26 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Order-disappeared-from-purchase-history/qaq-p/6994815 shellyb1958 2021-06-18T14:31:26Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Order-disappeared-from-purchase-history/qaa-p/6994842#M1275836 <P>This happens when ebay suspend the seller.&nbsp;&nbsp;&nbsp; Iif you paid using Paypal open a "not received" case here:</P> <P><A href="https://www.paypal.com/uk/disputes/" target="_blank">https://www.paypal.com/uk/disputes/</A></P> <P>Escalate it after 2 days and before 20 days.</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 18 Jun 2021 14:52:16 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Order-disappeared-from-purchase-history/qaa-p/6994842#M1275836 **peaseblossom** 2021-06-18T14:52:16Z