Question Re: Shipping/postage cost in Member To Member Support DO NOT DELETE

Shipping/postage cost

kelltir — Thu, 17 Jun 2021 22:23:14 GMT

Hi,

my friend charged £3.20 for shipping/postage for a dress. The actual cost of postage was £1.99. Did she made a mistake to include in shipping price the packaging cost? Did she break any of Ebay rules?

Thank you in advance for any advices.

Re: Shipping/postage cost

plpmr — Thu, 17 Jun 2021 22:31:01 GMT

no rules were broken.

sellers put a price in the listing to get the item to a buyer.

Once a buyer purchases they agree to the price - which can include costs of packing, that's why its called P&P [postage and packing].

Re: Shipping/postage cost

red_magpie — Thu, 17 Jun 2021 22:56:48 GMT

Sellers are entitled to charge the price of postage, plus a reasonable charge for the time and cost of packing. Plus they will need to add enough to cover eBay's fee of approximately 15% on the postage and packing charge. Your friends charge seems perfectly reasonable.

Has she had a complaint? There are still buyers who seem to think that sellers just buy a stamp and the item somehow packs itself, and with no fees added by eBay.