Question Re: Why I was charged in Member To Member Support DO NOT DELETE

Why I was charged

maniekuk2 — Thu, 17 Jun 2021 08:47:59 GMT

Why was I charged for the return of the parcel? I returned the wires to Nextbase because the terminals to connect the wires were of different sizes and it was impossible to use. at the return, I included an explanation and a photo. Thanks for help

Re: Why I was charged

*vyolla* — Thu, 17 Jun 2021 08:59:18 GMT

If an item isn't as described, you need to return the item via eBay and you'll get a pre-paid returns label.

If it's a change of mind return or you return the item to the seller outside of eBay's returns system, you pay for the return.

Re: Why I was charged

fargvs — Thu, 17 Jun 2021 09:02:26 GMT

If you had opened a formal eBay 'Item not as described' case within 30 days from item delivery date ? ... a UK Seller issues a prepaid addressed return label through the open case ... enter the tracking details , escalate to eBay on 4th. day and continue to completion for a refund >

https://resolutioncentre.ebay.co.uk/

https://pages.ebay.co.uk/ebay-money-back-guarantee/