Question Re: Non-paying bidders in Member To Member Support DO NOT DELETE

Non-paying bidders

reuse*recycle — Mon, 14 Jun 2021 15:19:00 GMT

Anyone know why ebay decided to allow non-payers? What happened to the old ebay policy, when you bid/win you enter a binding contract to pay for the item?

Now sellers are not able to open a case, it has suddenly caused many non payers. I had 4 items end over a week ago, all non-payers, and they have all also ignored my message enquiring if they still want the item.

All we can do now is cancel after someone wastes our time & doesn't pay! so annoying.

Re: Non-paying bidders

**peaseblossom** — Mon, 14 Jun 2021 15:22:24 GMT

The buyers still get a non-payment strike. eBay have just shortened the process. So you can issue an Unpaid Item cancellation after 4 complete days. That immediately ends transaction and your fee is refunded.
https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=

Re: Non-paying bidders

plpmr — Mon, 14 Jun 2021 15:23:54 GMT

not able to open a case?

Read -

https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=12&pos=1&query=Resolving%20unpaid%20items%20with%20buyers&intent=unpaids&context=unavailable&docId=HELP1091

Re: Non-paying bidders

thedemon2014 — Mon, 14 Jun 2021 15:35:47 GMT

eBay have a new policy if buyers do not pay.

See here:

https://www.ebay.co.uk/help/policies/payment-policies/unpaid-item-policy?id=4271

Sellers don't need to open unpaid item cases any longer.

Instead, orders can be cancelled if a buyer hasn't paid within 4 calendar days.

You might want to add those buyers who do not pay, to your Blocked Bidders List.

https://www.ebay.co.uk/bmgt/BuyerBlock?

You can also stop those bidders from contacting you.

https://www.ebay.co.uk/help/selling/listings/creating-managing-listings/setting-buyer-requirements?id=4152&st=12&pos=2&query=Setting%20buyer%20requirements&intent=buyer%20requirements&context=9049_BUYER&docId=HELP1060