Question Re: Unable to list - sent to page "ebay.com/n/error" (ask... in Member To Member Support DO NOT DELETE

Unable to list - sent to page "ebay.com/n/error" (asking for a friend, not this id)

oaklands_micro — Wed, 09 Jun 2021 19:27:27 GMT

Backstory: An account not used for a while was offered three free listings. So, naturally thought I'd go for it.

Part way through the third listing my account was frozen because eBay decided my account had been hacked. After much hoop jumping the account was freed up and I could list again, but...

Created a listing (on .co.uk), hit the ‘List with displayed fees’ button and end up with a pic of a kid in an anorak on page ebay.com/n/error.

I have tried turning it off and on again.

I have tried from two different browsers.

I have cleared cookies and history.

I have tried a listing from scratch and one from a saved draft.

I have tried all combinations of the above.

Surely eBay can manage a better error message than the above?

Any advice welcomed.

It's been like this for over a week now 😞

Re: Unable to list - sent to page "ebay.com/n/error" (ask...

fargvs — Wed, 09 Jun 2021 20:04:45 GMT

Not this account related question ?... then the ...

Selling account ''not used for a while'' has probably been blocked by eBay for security reasons ... try this > .

Using a PC/Laptop > Goto > https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193 < to check, update and reset the account details including Automatic payment details before submitting the changes ... otherwise contact Customer Services >

https://www.ebay.co.uk/help/selling/fees-credits-invoices/setting-changing-payment-method?id=4124&st...

https://www.ebay.co.uk/help/home

Re: Unable to list - sent to page "ebay.com/n/error" (ask...

oaklands_micro — Wed, 09 Jun 2021 21:23:46 GMT

thank you for the reply. my first paragraph states that my account is accessible again so no need for changing account settings. the problem is that I can build a listing but it goes pear shaped when I submit it.