Question Re: going away on holiday in Member To Member Support DO NOT DELETE

going away on holiday

airmilesfreak — Thu, 27 May 2021 16:40:44 GMT

I got 2 black marks because i was on holiday seeing my grandchildren, explained to the customers and they left excellent feedback but tracking showed the items were late...so what do i do...i don't have a shop...i am away 3 times in the next 6 weeks ...do i tell them not to buy on certain datees or do i shut down for the summer as this will happen all summer.

Re: going away on holiday

airmilesfreak — Thu, 27 May 2021 16:45:54 GMT

added by me.....the chat rep. said to avoid the situation....ie one is not Allowed to go holiday

Re: going away on holiday

pixiesen2012 — Thu, 27 May 2021 16:55:04 GMT

use the 'time away' option:-

https://www.ebay.co.uk/help/selling/selling-tools/time-away?id=5137&st=12&pos=2&query=Time%20Away&intent=time%20away&context=9014_BUYER&docId=HELP1600

Re: going away on holiday

airmilesfreak — Thu, 27 May 2021 17:00:12 GMT

thank you so much...why didn't the chat rep tell me that

Re: going away on holiday

pixiesen2012 — Thu, 27 May 2021 17:14:28 GMT

because they don't know how the site works!