Question Re: New format of the website totally confusing. in Member To Member Support DO NOT DELETE

New format of the website totally confusing.

adp080165 — Tue, 18 May 2021 20:00:26 GMT

I have been an avid Ebay user for years and years and this new format is total rubbish. It gives me statistics on my account and all I want to find is the postal address for the item I have just sold. It's very non user friendly and I go around in circles trying to do the simplest of tasks. Change is good but really only if it enhances the experience. Please can we have the old format back or at least give us that prefer the old format the option to do so?

Disgruntled, frustrated and confused user.

Re: New format of the website totally confusing.

john1297576 — Tue, 18 May 2021 20:20:30 GMT

Sorry but what is so difficult about looking at SOLD ITEMS (Headed ORDERS) and clicking on Full details. It couldn't be easier.

Pages can be customised to match your requirements. You don't have to use the statistics, just move to bottom of the page.

All I am interested in is, Sold Awaiting Payment, Paid Awaiting Dispatch and Dispatched. The rest is just information for use if required.