Question Re: Warranty issues in Member To Member Support DO NOT DELETE

Warranty issues

robertson7887 — Tue, 20 Apr 2021 15:51:14 GMT

i bought an item from a seller (a company) on eBay , it has a 12 month warranty and has developed a fault . The company won't answer their phone or ring me back after a voicemail message and neither will they respond to emails through eBay messages , I can't find anywhere I can raise this with eBay either ? A little help please

Re: Warranty issues

ruby*tuesday — Tue, 20 Apr 2021 15:54:46 GMT

You will have to keep trying to Contact the Seller as Warranties are nothing to do with Ebay or PayPal. If a Registered UK Business Seller you can seek help from Citizens Advice.

Re: Warranty issues

robertson7887 — Wed, 21 Apr 2021 05:21:55 GMT

Thanks

I think the warranty is not worth anything as the seller will not respond.

Wish I could change my feedback , I notice others have said the same about the sellers lack of response

Thanks for your help

Sent from my iPhone