https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Return-closed-without-refund-received/qaa-p/6929014#M1245297 <P>If you are doing it through a dispute then you do have to go back and escalate if the seller does not refund within two days of the item being delivered back.</P> <P>If the case is closed then there is nothing you can do on ebay</P> <P>If you paid by paypal then open the dispute there and put the tracking onto the dispute</P> <P>Escalate as soon as you can but within 20 days</P> Thu, 15 Apr 2021 08:22:36 GMT redwick1 2021-04-15T08:22:36Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Return-closed-without-refund-received/qaq-p/6928999 <P>Hello,</P><P>I returned a defective item to the seller but did not realise the return case could be closed without the payment being received; I thought the refund would be tracked by eBay.</P><P>&nbsp;</P><P>So now I'm past the 30-day window without the item or my money. &nbsp;Do I have any recourse through eBay now, or could I try through Paypal? &nbsp;Thanks for any advice.</P> Thu, 15 Apr 2021 08:00:02 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Return-closed-without-refund-received/qaq-p/6928999 cafehibukuro 2021-04-15T08:00:02Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Return-closed-without-refund-received/qaa-p/6929014#M1245297 <P>If you are doing it through a dispute then you do have to go back and escalate if the seller does not refund within two days of the item being delivered back.</P> <P>If the case is closed then there is nothing you can do on ebay</P> <P>If you paid by paypal then open the dispute there and put the tracking onto the dispute</P> <P>Escalate as soon as you can but within 20 days</P> Thu, 15 Apr 2021 08:22:36 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Return-closed-without-refund-received/qaa-p/6929014#M1245297 redwick1 2021-04-15T08:22:36Z