Question Re: Unpaid item case in Member To Member Support DO NOT DELETE

Unpaid item case

37nicho — Fri, 22 Jan 2021 21:44:32 GMT

Bought an upgrade kit for my bike and been informed that it is on its way. Great!! However, I've had a unpaid item case opened for the same item. Very confusing! Tried to contact the seller and ebay customers support to sort it out but keep getting thrown out of the site and being told to sign in again. So I can't cancel, question the seller, get in touch with Ebay to sort it out. The app just keeps kicking me out. Any idea of why this is happening? What can I do about it? APPRECIATE YOUR HELP IN ADVANCE. A VERY CONFUSED AND FRUSTRATED BUYER!!

Re: Unpaid item case

redwick1 — Fri, 22 Jan 2021 21:52:50 GMT

Try a computer or other device as the app often has glitches or problems

If you paid the seller would not be able to open a non payment dispute.

What does it say in your purchase history

Re: Unpaid item case

37nicho — Sun, 11 Jul 2021 21:31:07 GMT

Thx. Sorted finally, had to re install the app across my tech. No reason why!! Take care