Question Re: Buyer harassing me. in Member To Member Support DO NOT DELETE

Buyer harassing me.

the_emperors_new_clothes — Tue, 19 Jan 2021 02:10:41 GMT

Yeah, so I made the mistake of dealing with a buyer who had low feedback. He bought a PS5 game, claimed it never arrived. I refunded him a week ago and he's still asking where his refund is.

How do I report this clown?

Re: Buyer harassing me.

tobiasd4 — Tue, 19 Jan 2021 02:36:59 GMT

Low feedback means nothing, even buyers with lots of feedback can cause issues.

Did you refund through case that buyer opened, that is correct way.

If so then depending how buyer funded item, can take 7 days if debit card or 30 days if credit card,

but you won't know how they paid.

Re: Buyer harassing me.

the_emperors_new_clothes — Tue, 19 Jan 2021 02:43:43 GMT

Yes, it was refunded through the buyer's case. Paypal and eBay show as refunded on the 11th Jan.

Re: Buyer harassing me.

tobiasd4 — Tue, 19 Jan 2021 09:29:36 GMT

You have done your bit correctly.