Question Re: Abusive messages from buyer in Member To Member Support DO NOT DELETE

Abusive messages from buyer

paperpoms — Mon, 11 Jan 2021 15:47:34 GMT

I've been called names by a buyer about some IKEA panels that I'm selling.

Re: Abusive messages from buyer

arkwebus — Mon, 11 Jan 2021 17:09:59 GMT

~~While~~ abuse is not permitted ~~your listing breaks eBay's rules and that is what - I would guess - the buyer is complaining about!~~

You advertise 16 for £50 at the top and then later say it is for one. ~~No doubt many will report yourlisting to ebay and they may take it down~~

EDIT

If as said by @pixiesen2012 it is for one square metre then please do make that clear by editing your listing

@paperpoms

Re: Abusive messages from buyer

plum993 — Mon, 11 Jan 2021 15:52:24 GMT

The listing is a little confusing!

Are you selling one tile? or one metre of tiles?

Buyers like clear descriptions.

Re: Abusive messages from buyer

plpmr — Mon, 11 Jan 2021 15:54:20 GMT

perhaps also that OP is a business seller trading as a private seller?

Re: Abusive messages from buyer

pixiesen2012 — Mon, 11 Jan 2021 15:59:50 GMT

that is a mistake

the other listing was for one tile @£3.80 a tile!

Re: Abusive messages from buyer

pixiesen2012 — Mon, 11 Jan 2021 16:01:17 GMT

that is probably because you have left the sentence This is for one square only.

instead of stating it makes one square metre

Re: Abusive messages from buyer

red_magpie — Mon, 11 Jan 2021 16:26:49 GMT

I've been called names by a buyer

I'm not surprised. They probably ran out of patience trying to understand your listing.

Re: Abusive messages from buyer

arkwebus — Mon, 11 Jan 2021 16:57:04 GMT

@pixiesen2012

You are kind to o/p. I read that as 16 tiles at £50 for one.

Re: Abusive messages from buyer

pixiesen2012 — Mon, 11 Jan 2021 16:58:44 GMT

look at the previous listing for individual tiles, they clearly left the 'for one' in by mistake,

the £50 listing is for 16 tiles that make one square metre

Re: Abusive messages from buyer

arkwebus — Mon, 11 Jan 2021 17:07:05 GMT

Thank you so much @pixiesen2012.