Question Re: Communication in Member To Member Support DO NOT DELETE

Communication

grytpypeleglag — Fri, 04 Dec 2020 18:44:41 GMT

Why do eBay make it so hard to contact them?

Re: Communication

pixiesen2012 — Fri, 04 Dec 2020 18:49:32 GMT

because most things are automated and you really don't need to speak to anyone,

what problem are you having that you want to talk to them about?

Re: Communication with eBay

grytpypeleglag — Fri, 04 Dec 2020 19:10:15 GMT

But it hits their sales and therefore their income! An easy 'e-mail eBay' facility would be good - a clicky on a prominent page.

They have a special offer this weekend for Nectar users but it is not possible to call up the individual sellers' shop from the list of participating sellers.

Their loss, not mine.

😉

Gryt

Re: Communication

john1297576 — Fri, 04 Dec 2020 19:13:32 GMT

Have you tried the much simpler approach and entered the subject in HELP & CONTACT?

Re: Communication

grytpypeleglag — Fri, 04 Dec 2020 19:25:15 GMT

Yes. Thanks. Gryt

Re: Communication

pixiesen2012 — Fri, 04 Dec 2020 19:31:34 GMT

try changing browser

or using the full site, not the app,

Re: Communication

grytpypeleglag — Fri, 04 Dec 2020 21:23:15 GMT

Hi,
I'm using PC + Mozilla Firefox. It's not my PC or browser that determines whether it is quick and easy to let eBay know they have a problem with their web-site. 😉 Try their server! 🙂
Best wishes, Gryt

Re: Communication

redwick1 — Fri, 04 Dec 2020 21:37:42 GMT

Top of the page under help and contact then scroll down the page to see what options are there

It may be call back or chat

If closed then it reopens at 9am on a weekend

You could put your problem here and we can try and help much quicker than trying to contact ebay