https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unanswered-questions-notification/qaa-p/6802370#M1186621 <P>use the drop down menu next to the item on the seller hub and mark it as question answered</P> Tue, 24 Nov 2020 19:19:20 GMT pixiesen2012 2020-11-24T19:19:20Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unanswered-questions-notification/qaq-p/6802360 Everytime a buyer messages regarding an item it is marked as an unanswered question. Even after responding to the message bthe notification remains with no way of removing it either on a pc or on the eBay app. Tue, 24 Nov 2020 19:10:55 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unanswered-questions-notification/qaq-p/6802360 osm-3d 2020-11-24T19:10:55Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unanswered-questions-notification/qaa-p/6802370#M1186621 <P>use the drop down menu next to the item on the seller hub and mark it as question answered</P> Tue, 24 Nov 2020 19:19:20 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unanswered-questions-notification/qaa-p/6802370#M1186621 pixiesen2012 2020-11-24T19:19:20Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unanswered-questions-notification/qaa-p/6802374#M1186623 <P>I have tried countless times to see this option and it definitely doesn't exist.</P><P>&nbsp;</P><P>Edit: never heard of the Seller hub. After activating all became clear.</P> Tue, 24 Nov 2020 19:51:29 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unanswered-questions-notification/qaa-p/6802374#M1186623 osm-3d 2020-11-24T19:51:29Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unanswered-questions-notification/qaa-p/6802378#M1186625 <P>it definitely DOES exist!</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>go to the seller hub overview page</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>go to the listings section and choose :- <A id="s0-0-4-16-40-0-91-0-114[7]-90-6-0-7-5[0]-9-8[2]-5[0]" style="background-color: #ffffff; color: #333333; text-decoration: none; outline-width: 0px; padding-right: 0.5rem; font-size: 14px; font-family: 'Helvetica Neue', Helvetica, Arial, Roboto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" href="https://www.ebay.co.uk/sh/lst/active?action=search&amp;format=ALL_FORMATS&amp;status=AWAITING_ANSWER&amp;offset=0" target="_blank"><SPAN style="padding-right: 0.5rem;">with questions</SPAN></A></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><SPAN style="padding-right: 0.5rem;">use the drop down and mark it as answered</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><SPAN style="padding-right: 0.5rem;"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Untitled.png" style="width: 211px;"><img src="https://community.ebay.co.uk/t5/image/serverpage/image-id/87849iEBD15FA7D4373EE1/image-size/large?v=v2&amp;px=999" role="button" title="Untitled.png" alt="Untitled.png" /></span></SPAN></P> Tue, 24 Nov 2020 19:27:24 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Unanswered-questions-notification/qaa-p/6802378#M1186625 pixiesen2012 2020-11-24T19:27:24Z