Question Re: wrong person!! in Member To Member Support DO NOT DELETE

wrong person!!

dohi-412 — Tue, 24 Nov 2020 01:13:05 GMT

I don't know what has happened to my Ebay account. The person that keeps coming up is not me and they say ifs from the UK. I cannot seem to get anyone to listen to me and to change this. Do I delete this account and start over? What will happen to all my positive reviews? Very very frustrated.

Re: wrong person!!

papso22 — Tue, 24 Nov 2020 06:51:29 GMT

You have inadvertently opened a brand new account, probably through signing in with Google. Your original one is still there, somewhere.

Re: wrong person!!

fargvs — Tue, 24 Nov 2020 09:36:33 GMT

As @papso22 advises ...

Suggest recovering your old account and resetting it using a PC/Laptop ...
Restart > Login though eBay home page as normal using usual Username (or email address/s) and Password ...

Ignore Google/Apple/Facebook login options which are reported as opening new cloned accounts with missing details.