https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Broken-Purchase/qaa-p/6754959#M1166324 <P>It's too late to do anything via eBay.&nbsp; You could try a case with Paypal but would have to pay the cost of return.&nbsp;&nbsp; Log into your Paypal account and click on Contact Us (at bottom of page) &gt; Resolution Centre (near bottom of next page) &gt; Report a Problem.&nbsp; Escalate after 2 days and within 20 days.</P> Sun, 27 Sep 2020 08:46:26 GMT **peaseblossom** 2020-09-27T08:46:26Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Broken-Purchase/qaq-p/6754939 I purchased a scratch board for my horses stable. It arrived broken at the edge. Seller wasn’t helpful and as it was during lockdown was not easy to return. Seller offered me a small refund towards item and told me it was strong and fit for purpose. Within days of my horse starting to use it it had started to break. 2 months later and after I have tried to keep fixing it I have had to remove it from the wall as it has become dangerous to my horse. What can I do as it most certainly was not fit for the purpose I purchased it. Sun, 27 Sep 2020 08:24:44 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Broken-Purchase/qaq-p/6754939 heath.neal 2020-09-27T08:24:44Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Broken-Purchase/qaa-p/6754959#M1166324 <P>It's too late to do anything via eBay.&nbsp; You could try a case with Paypal but would have to pay the cost of return.&nbsp;&nbsp; Log into your Paypal account and click on Contact Us (at bottom of page) &gt; Resolution Centre (near bottom of next page) &gt; Report a Problem.&nbsp; Escalate after 2 days and within 20 days.</P> Sun, 27 Sep 2020 08:46:26 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Broken-Purchase/qaa-p/6754959#M1166324 **peaseblossom** 2020-09-27T08:46:26Z