Question Re: Used clothing in Member To Member Support DO NOT DELETE

Used clothing

cathx1971 — Wed, 12 Aug 2020 08:35:56 GMT

Good morning

I have a buyer that has bought a bundle of used girls clothing

I described them as used worn outgrown clothes

firstly they wanted to keep all the designer brands & return the rest

now they want to return all of them because there's bobbling & signs of wear on them ?
they have opened a dispute

to return but I have to pay return postage ?

i don't feel this is fair

the clothes are used as described

anyone had the same situation or can advice

money back guarantee works when it's genuine but people take advantage

already been left negative feedback when I was 100% for 14 years

but who cares put me off ever selling again anyway

because I wouldn't be bullied into excepting the return as yet ?
many thanks x

pixiesen2012 — Wed, 12 Aug 2020 08:41:08 GMT

I suggest you accept the return, if you don't ebay will force you to refund and tell the buyer to keep the items

if there was bobling and obvious signs of wear you should have stated this next to the item in your listed

you described them as 'used' with no other description of the condition

redwick1 — Wed, 12 Aug 2020 08:42:12 GMT

If they have opened a not as described dispute then you have to accept them back and you send a pre paid label for the return.

If you dont then ebay will force you too and charge the postage to you.

It is all down to how you deal with problems as to what feedback you get and your buyer was not happy with your

Nothing you can do about that now except try and sort it out amicably and if you do the buyer may

consider revising the feedback

papso22 — Wed, 12 Aug 2020 09:41:07 GMT

I fear you may get back just the non designer brands.