Question Re: Listing error when using Auctiva in Member To Member Support DO NOT DELETE

Listing error when using Auctiva

mr_macaulber — Sun, 26 Jul 2020 17:20:26 GMT

Hello. I am having a problem when using Auctiva for listing items to ebay.

It all seems fine on the Auctiva site so so the item is scheduled to list on ebay. When I check the listing on ebay the thumbnail pictute is not shown, just a generic photo icon as if no pictures have been listed at all.

If the listing is opened up, all the pictures are there as normal.

Anyone have any ideas please?

Re: Listing error when using Auctiva

tobiasd4 — Sun, 26 Jul 2020 17:21:57 GMT

Checked some of your listings, all OK to me.

Re: Listing error when using Auctiva

mr_macaulber — Sun, 26 Jul 2020 17:38:05 GMT

The ones currently listed are all ok as they were posted before the issue started. I have been cancelling the more recent ones when I see there is no thumbnail picture.

Re: Listing error when using Auctiva

tobiasd4 — Sun, 26 Jul 2020 17:46:38 GMT

Someone else report this earlier, so guess auctiva issue.