Question Re: Late delivery rate July 2020 in Member To Member Support DO NOT DELETE

Late delivery rate July 2020

wlw_autoparts — Tue, 21 Jul 2020 10:25:51 GMT

Hey folks.

Just seen my updated late delivery rate today and am shocked how hi it is. Using Royal Mail and they are so slowat the moment!

I think eBay should give us an extended break on the late delivery metric. Virtually impossible to keepright in these circumstances.

Anyone else suffering?

Thanks.

Re: Late delivery rate July 2020

john1297576 — Tue, 21 Jul 2020 10:33:30 GMT

I understand that ebay were making allowances for delays.

However it might be problems local to your area, as most Royal Mail deliveries have been very good, in fact 2nd class being delivered in 24 hours is not unusual.

I see you are in NI, that could be the reason as I would guess many of your buyers are in England.

Have you tried extending delivery times, or does that still penalise you in some way?

Re: Late delivery rate July 2020

wlw_autoparts — Tue, 21 Jul 2020 10:37:43 GMT

In what way are they making allowances?
I extended the delivery time and added carriage to allow me to first class the orders but will not meet next months requirements to hold the top seller badge.

Re: Late delivery rate July 2020

tobiasd4 — Tue, 21 Jul 2020 10:43:28 GMT

Others have reported that they are losing TRS status, so looks like ebay are longer deleting defects.
Try asking here:
https://community.ebay.co.uk/t5/Business-Seller-Board/bd-p/21900001545

Re: Late delivery rate July 2020

wlw_autoparts — Tue, 21 Jul 2020 11:18:01 GMT

Just been told that we have been protected to July 20th by eBay. Thanks for your help anyway guys!