Question Re: Postage irritation in Member To Member Support DO NOT DELETE

Postage irritation

endomorph2 — Sat, 18 Jul 2020 08:52:53 GMT

Why, when posting or returning an item, are there only two options for the carrier?

The carrier I use (Hermes) has a drop-off point round the corner from my house. It provides a tracking number and insurance, and is a little cheaper than the options offered by ebay. Why is there no "other" option for postal carriers so that I can enter tracking details, etc easily? Really irritating.

Re: Postage irritation

redwick1 — Sat, 18 Jul 2020 08:57:04 GMT

You dont have to use ebay postage options you can post with whoever you want to and wherever you want to

You just go to the Hermes site and buy direct

You put the tracking onto the item in your sold section as soon as you have posted it

Re: Postage irritation

john1297576 — Sat, 18 Jul 2020 09:16:10 GMT

"insurance" Have you actually checked what you think ou are paying? Have you read telong list of items that are not covered, or that if it is braekable it is not covered for damage.

They may take your money, but it will be a different story if you ever have to claim.

You woud no doubt find more options if you used the ADVANCED listing form. On the quick listing form ebay think members need decisions made for them.

Re: Postage irritation

red_magpie — Sat, 18 Jul 2020 09:32:14 GMT

It provides a tracking number and insurance

Before placing too much confidence in Hermes insurance, check out the list of non-compensation Items:

https://new.myhermes.co.uk/_assets/pdf/carry-guide.pdf