https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Parcel-lost-how-do-I-get-compensation/qaa-p/6645901#M1108430 <P>&nbsp;</P> <P><A href="https://support-ebay.packlink.com/hc/en-gb/articles/209085085-Compensation-process-in-case-your-parcel-is-damaged-or-lost" target="_blank">https://support-ebay.packlink.com/hc/en-gb/articles/209085085-Compensation-process-in-case-your-parcel-is-damaged-or-lost</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Sat, 20 Jun 2020 09:15:03 GMT **peaseblossom** 2020-06-20T09:15:03Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Parcel-lost-how-do-I-get-compensation/qaq-p/6645899 <P>I am going round in circles. Hermes have lost a parcel so I am seeking refnd/compensation and can't find how to contact. Postage was booked thru ebay. I have tracking number and confirmation of drop off. Parcel tracking as in transit. Has been many weeks now. Just issued buyer refund. I can't get into Paclink support (as I don't have a Paclink recognised number - tracking gives me a Hermes number). I can't get anywhere with Hermes as they say booked thru a 3rd party ie ebay/Paclink. I can't contact ebay as says call back not available currently. Help articles etc just go round in circles. Any advice? Thanks!</P> Sat, 20 Jun 2020 09:13:27 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Parcel-lost-how-do-I-get-compensation/qaq-p/6645899 drjones2703 2020-06-20T09:13:27Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Parcel-lost-how-do-I-get-compensation/qaa-p/6645901#M1108430 <P>&nbsp;</P> <P><A href="https://support-ebay.packlink.com/hc/en-gb/articles/209085085-Compensation-process-in-case-your-parcel-is-damaged-or-lost" target="_blank">https://support-ebay.packlink.com/hc/en-gb/articles/209085085-Compensation-process-in-case-your-parcel-is-damaged-or-lost</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Sat, 20 Jun 2020 09:15:03 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Parcel-lost-how-do-I-get-compensation/qaa-p/6645901#M1108430 **peaseblossom** 2020-06-20T09:15:03Z