https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Billed-for-Un-Paid-Item/qaa-p/6645837#M1108383 Thanks Pixie.... I'll try that. Sat, 20 Jun 2020 08:07:35 GMT fredtech001 2020-06-20T08:07:35Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Billed-for-Un-Paid-Item/qaq-p/6645817 <P>Anyone know the correct procedure:- ?.....</P><P>&nbsp;</P><P>Auction item sold, but buyer failed to pay.&nbsp; Raised an Open Case under "Resolution center", still unpaid.&nbsp; However E-Bay billing are charging</P><P>me fees as if the item had sold.</P><P>&nbsp;</P><P>Thanks.</P> Sat, 20 Jun 2020 07:51:51 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Billed-for-Un-Paid-Item/qaq-p/6645817 fredtech001 2020-06-20T07:51:51Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Billed-for-Un-Paid-Item/qaa-p/6645821#M1108375 <P>you need to close the unpaid case after 4 days, the fees will then be credited to your account</P> Sat, 20 Jun 2020 07:55:54 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Billed-for-Un-Paid-Item/qaa-p/6645821#M1108375 pixiesen2012 2020-06-20T07:55:54Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Billed-for-Un-Paid-Item/qaa-p/6645837#M1108383 Thanks Pixie.... I'll try that. Sat, 20 Jun 2020 08:07:35 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Billed-for-Un-Paid-Item/qaa-p/6645837#M1108383 fredtech001 2020-06-20T08:07:35Z